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1925 Brentwood Street High Point, NC 27260

336-883-2623
Opening Hours
  • Mon 8:00AM - 6:00PM
  • Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
  • Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
  • Sat 8:00AM - 2:00PM
  • Sun Closed

336-883-2623 | 1925 Brentwood Street

INSURANCE QUESTIONS

INSURANCE QUESTIONS, High Point, NC

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 336-883-2623 or make an appointment online!

coupons

***ALIGNMENT SPECIAL*** $25.00 for a front end alignment with the purchase of 4 NEW or USED tires. (Coupon must be presented at time of service. Cannot be combined with other offers.)

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Testimonials

The service manager Gary is friendly and knowledgeable, you are treated like family when you are there, and there is almost always a follow up call to make sure everything is going well. I will highly recommend Brentwood Service Station's service department and put it up against any other's for quality and price right work.
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